Refund policy

Refund & Return Policy

At Aurexa, we are committed to providing high-quality products and a great shopping experience.

Returns
You can request a return within 7 days of receiving your order. To be eligible, the item must be unused, in its original packaging, and in the same condition as delivered.

Non-returnable Items

• Personal care or hygiene products

• Used or damaged items not caused by us

• Items purchased during sale or promotional offers

Refunds
Once your return is received and inspected, we will notify you of the approval status. If approved, your refund will be processed within 5–7 business days to your original payment method.

Exchanges
We only replace items if they are defective, damaged, or incorrect.

Return Shipping
Customers are responsible for return shipping costs unless the item received is defective or incorrect.

Contact Us
Email: krishnakartik71@gmail.com
Customer Support: +91 9266787378, +91 8799755468